At VinTees Shop, we take the same care in ensuring your satisfaction as we do in curating our timeless vintage collections. Should any garment not meet your expectations, our refined returns process is designed to provide the seamless experience our discerning customers deserve.

Return & Exchange Timeframe

We accept returns and exchanges within 15 days from the date you receive your order. Each item must be in its original condition—unworn, unwashed, with all tags attached and in original packaging.

Please Note: Due to hygiene reasons, we cannot accept returns on the following items: Socks & Laces. These products are final sale unless defective upon arrival.

Return Process

Our returns process mirrors the thoughtful attention we give to our vintage-inspired collections:

  1. Submit Your Request: Contact us within 15 days of receipt using the template below
  2. Receive Authorization: We’ll provide a return authorization number and shipping instructions
  3. Package Securely: Include the original packing slip and return authorization number
  4. Ship Your Return: Send the package to our returns address using a trackable service
  5. Confirmation: We’ll notify you once your return is processed

Refund Timeline & Method

Once we receive and inspect your returned items:

  • Processing Time: 3-5 business days after receipt
  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Appearance on Statement: 5-10 business days depending on your financial institution
  • Shipping Costs: Original shipping fees are non-refundable

Exchange Process

For exchanges, follow the same return process and include a note specifying your desired alternative item(s). We’ll process your exchange once the original items are received and inspected.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping service and retaining your proof of postage.

Return Request Template

Please use the following template when contacting us about returns or exchanges:

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear VinTees Shop Customer Service,

I would like to request a [return/exchange] for my recent order.

Order Number: [Your Order Number]
Order Date: [Order Date]
Items to Return/Exchange: [Item Names and Quantities]
Reason for Return/Exchange: [Please provide details]
For Exchanges: Desired Alternative Items: [Item Names and Sizes]

Please provide return authorization and shipping instructions.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Phone Number]

Final Sale Items

In addition to Socks & Laces, items marked “Final Sale” at time of purchase cannot be returned or exchanged. This includes select items from our Platinum Collection and Men’s Vintage Clothing that are noted as such in their product descriptions.

Contact Us

For returns and exchanges, please contact us at:
Email: [email protected]
Returns Address:
VinTees Shop Returns
987 Late Avenue
Oklahoma City, US 73109

We typically respond to all return requests within 24-48 hours, maintaining the same standard of attentive service we apply to every aspect of our vintage collections.

At VinTees Shop, we believe that customer satisfaction is as enduring as the timeless styles we curate. Our returns policy reflects our commitment to quality and your complete satisfaction with every vintage-inspired piece.